Sales guru Tibor Shanto has helped companies be more productive and successful for over 25 years. He co-authored the award-winning book “Shift!” and is a contributor to Office Technology magazine, The Huffington Post and others. Paying attention to words is a part of Tiber Shanto’s technique. Here are 3 words you should definitely avoid:

  1. Gatekeeper. Instead of looking past them, work with them. They are very aware of their organisations’ priorities and objectives.
  2. Just. Just sounds negative and is a reducer. Using it will minimize what you’re saying instead of empowering your speech.
  3. Hope. Using the word hope will make you look undecided and unconfident about your sale; decision makers want to deal with decisive people.

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